Virtual Customer Support

Customer support is extremely important to growing your business. Everyone tends to judge a company or brand by their experience with the customer support team. You don’t want to trust this crucial aspect to just any company. All of our virtual customer support agents are U.S. based and we are all Freshdesk ambassadors. Freshdesk is one of the main software programs used by companies for customer support. We’re able to carry their badge on our website, because we are trained experts that can hit the ground running. Our agents have worked at very large companies, as well as for solo entrepreneurs. Let us start ensuring that your customers are well taken care of today.


Our Intake Process

Virtual Work Team LLC has totally streamlined the in-take process. If you are a new client, simply click the “BookNow” link below to schedule your FREE consultation. Our company owner will speak with you personally and allow you to discuss your needs, both immediate and long term. If we’re a good fit for you, we’ll “Hit the ground running!” and start helping you right away with your assignments.

Book Us Now For Virtual Customer Support

Hours of operation: Mon. – Fri. 8am – 8pm / Sat. – 12pm – 5pm / Sun. Closed – all times are CST


“We first contacted Virtual Work Team out of a need for high level customer support with our custom enterprise software. Shilonda and her team have been very professional, extremely proficient and have ensured that all of our customers have a very good customer service experience. They are the first point of contact for our new customers through our onboarding process and needless to say the experience is of the highest quality. Shilonda and her team are so good and professional, we will be using them for more work in different parts of our business. I have nothing but great things to say about Virtual Work Team!”

Gloria Gunn

Founder, Dingomembers