We’ve all heard of B2B (Business to Business) or B2C (Business to Customer) marketing. However, have you hear of C2B or Customer to Business? Customers are definitely taking the initiative to contact businesses when they have questions or problems and they’re doing so via social media for the quickest response. I’ve done so myself andRead more about You’ve heard of B2B and B2C, but what about C2B?[…]