Working with several clients a day can be a challenge for a growing business. For some it may take a while to put processes in place that allow for smooth on-boarding of new clients. However, there are practical tips and online tools that can truly help you take the fear out of taking on new clients.
- Prepare a list of things that you can delegate to a team member and then meet with that trusted team member to hand off ideas.
- Locate a great customer support system for your growing client list. Many software programs keep track of client data and even archive old assignments. Educate your clients on how to use the new system.
- If you handle a team of virtual workers, you might want to look into an intranet system that allows the team to collaborate seamlessly.
This is Shilonda Downing, signing off for Virtual Work Team LLC!
What a great blog! I am actually going to take a better look at some of these tools. I have been fortunate that my business has had an influx that I have never had before. I am eager to update my outdated practices for my clients. I am eager to find a tool or two that makes things easier for them and me.
Thanks Shilonda
Very good tips!