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What’s involved in providing Virtual Customer Support?

What’s involved in providing Virtual Customer Support?

When you think of customer service or support, what comes to mind? You may think of getting your questions answered, having a problem resolved or finding out more information regarding a product or service. So, what does it take to provide virtual customer support for a client? First, it takes empathy. You simply need to imagine how you’dRead more about What’s involved in providing Virtual Customer Support?[…]

How to manage more than one social network successfully

How to manage more than one social network successfully

Most of us have heard of LinkedIn, YouTube, Facebook and Twitter and of course now Pinterest has pushed in! 🙂 (read our previous post re: how one of our Pinterest pictures got featured by a very popular blog: here) These social media  sites help you find clients as a freelancer as well as communicate with your family members and friends very quickly.Read more about How to manage more than one social network successfully[…]