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Recently I was asked to speak at a non-profit organization regarding entrepreneurship. The Director of the organization searched and found us, after Googling: “Virtual Work”. However, once I accepted the request to speak, they still needed several things from my company to present to their board; which I presented right away. So what if you want toRead more about Pitching Your Business to Corporate Clients[…]
When you think of customer service or support, what comes to mind? You may think of getting your questions answered, having a problem resolved or finding out more information regarding a product or service. So, what does it take to provide virtual customer support for a client? First, it takes empathy. You simply need to imagine how you’dRead more about What’s involved in providing Virtual Customer Support?[…]
This is a serious article about the not so pleasant side of working virtually. This read is specifically for those who truly want to get their first client and keep them. I’m always amazed when someone has practically begged me for work or to pass along our overflow work to them, when our team needsRead more about Apologizing to a Client…[…]
If you’re an online junkie like many freelancers and online business owners are, you know that there is no shortage of online tools touted to make your business run more smoothly and efficiently. However, you simply can’t implement every new tool that comes out; nor will every new tool help your business. If you areRead more about Online Tools for Entrepreneurs and Freelancers[…]
Many today know that there is really no such thing as job security anymore. Not only have large corporations laid off hundreds if not thousands, but some of the biggest banks in the country have been struggling and continue to struggle, so where does that leave you? A lot of very intelligent people like you haveRead more about Tips to Getting Started as a Freelancer[…]
Have you always wanted to work from home, but felt that you just didn’t have the skills? If you’re on our Newsletter list, but haven’t taken the plunge, this article is for you. Most people think that you need advanced administrative skills like bookkeeping, Human Resource expertise or advanced skills in database creation and managementRead more about The Skills You Need to Become a Virtual Assistant[…]